Developer
American Airlines, Inc.
Category
Travel & Local
Version
2024.8
Android OS
8.0 and up
Downloads
10M
Content rating
Everyone
👍 1. Convenient booking and managing of flights: The American Airlines application enables users to book flights, check-in, and manage their reservations all from their mobile devices. This saves time and provides the convenience of accessing flight information and making changes on-the-go.
👍 2. Real-time flight updates and notifications: The app provides users with real-time updates on flight statuses, gate changes, and delays. This ensures that travelers stay informed about any changes while they are travelling, assisting them in planning their journey effectively.
👍 3. Easy access to travel information and services: The American Airlines app offers a range of features such as access to boarding passes, travel itineraries, baggage tracking, and airport maps. This makes it easy for passengers to access important travel information and navigate through airports, enhancing their overall travel experience.
👎 1. Poor user interface: One of the shortcomings of the American Airlines application is its user interface. Many users have reported that the app can be difficult to navigate and lacks intuitive features. This can make it frustrating for users to find the information they need or complete tasks efficiently.
👎 2. App crashes and technical issues: Another shortcoming of the American Airlines application is its tendency to crash or experience technical issues. Users have reported instances where the app freezes, crashes, or fails to load content properly. These issues can disrupt the user experience and make it challenging for passengers to check in or access their flight details.
👎 3. Limited functionality: The American Airlines application lacks certain functionality compared to other airline apps. For example, users have mentioned that the app does not provide real-time updates on flight delays or gate changes. Additionally, the app does not offer features like mobile boarding passes or the ability to book or manage reservations directly within the app. This limited functionality can be frustrating for users who expect a seamless and comprehensive experience from a travel app.