Developer
Alaska Airlines
Category
Travel & Local
Version
5.0.1
Android OS
5.0 and up
Downloads
5M
Content rating
Everyone
👍 1. **Convenient Booking and Management**:
👍 - The app allows users to book flights, manage reservations, and access their boarding passes all in one place. This convenience can streamline travel plans and reduce the need for physical documents.
👍 2. **Real-Time Notifications**:
👍 - Users receive real-time updates about flight status, gate changes, and other important travel information. This proactive communication helps travelers stay informed and adjust their plans as needed.
👍 3. **Mileage Plan Integration**:
👍 - The app integrates with Alaska Airlines' Mileage Plan, allowing users to track their miles, check their elite status, and use their miles to book flights or upgrades directly through the app. This can enhance the travel experience for frequent flyers.
👎 1. **User Interface and Experience**: Some users have mentioned that the app's interface can be somewhat unintuitive and challenging to navigate. They have pointed out difficulties in finding specific features or information, which can result in a less streamlined booking and check-in experience.
👎 2. **Performance Issues**: Occasional performance problems such as crashes, slow loading times, and glitches have been cited by users. These technical issues can be particularly frustrating when trying to make last-minute changes or check in for a flight.
👎 3. **Limited Functionality**: While the app covers basic functionalities like booking, check-in, and flight status updates, some users feel it lacks more advanced features. Examples include limited in-app options for managing loyalty points, seat selection limitations, and sometimes less comprehensive customer support options directly within the app.