Developer
Alibaba Mobile
Category
Shopping
Version
8.85.7
Android OS
5.0 and up
Downloads
500M
Content rating
Teen
👍 1. Wide range of product selection: AliExpress offers a vast selection of products from various categories such as electronics, clothing, home goods, and more. With millions of items available, users can easily find and purchase items that meet their needs and preferences.
👍 2. Competitive pricing: AliExpress is known for its affordable prices, often offering products at lower prices compared to other online retailers. This makes it an attractive platform for budget-conscious shoppers looking for good deals.
👍 3. Buyer protection and secure transactions: AliExpress provides buyer protection services, ensuring that users receive their products in good condition and as described. In case of any issues, such as damaged items or delivery problems, users can open disputes and AliExpress will help mediate the situation. Additionally, the platform offers secure payment options, providing a safe and reliable transaction experience.
👎 1) User interface: The AliExpress application can be cluttered and overwhelming for some users. The layout and navigation can be confusing, leading to a lack of user-friendliness. This can make it difficult for users to find what they are looking for, resulting in a frustrating user experience.
👎 2) Product quality: While AliExpress offers a wide range of products at affordable prices, the quality of these products can be inconsistent. Some customers have reported receiving items that do not match the description or do not meet their expectations. This can be frustrating for buyers who are looking for reliable and high-quality products.
👎 3) Customer service: Another area where AliExpress falls short is in its customer service. Some users have reported difficulties in getting assistance with their orders or resolving any issues that may arise. The response time from customer support can be slow, leading to frustrations and delays in getting problems resolved.