Developer
Uber Technologies, Inc.
Category
Maps & Navigation
Version
Varies with device
Android OS
Varies with device
Downloads
500M
Content rating
Rated for 3+
👍 1. Convenience: Uber's app allows users to easily book a ride from the comfort of their own homes or any location with internet access. This eliminates the need to wait on the street trying to hail a cab, saving time and providing convenience to users.
👍 2. Cost-efficiency: Uber's pricing model typically offers lower fares compared to traditional taxi services. The ability to track and compare rates, choose different options such as UberX or UberPOOL, and estimate fares in advance helps users make more cost-effective transportation decisions.
👍 3. Safety and rating system: Uber prioritizes safety by conducting background checks on drivers and enabling users to share their trip details with friends or family. The app also includes a rating system for both drivers and passengers, which encourages accountability and helps maintain a level of trust within the Uber community.
👎 1. Limited availability: One of the shortcomings of Uber - Request a ride (scheduled ride matching service) is its limited availability. This service is not available in all cities where Uber operates, which can be inconvenient for users who rely on this service to plan their journeys in advance.
👎 2. Inflexibility in scheduling: Uber's scheduled ride matching service may not provide enough flexibility for users who need to modify or cancel their scheduled rides. If users have any changes to their plans, they may face difficulties in rescheduling or cancelling their ride without any penalties or fees.
👎 3. Uncertain waiting time: Another shortcoming is the uncertainty in waiting times for scheduled rides. While users may schedule their rides in advance, they may still face delays or longer waiting times, especially during peak hours or when there is high demand for ride-hailing services. This can lead to inconvenience and frustration for users who rely on punctual transportation.