Developer
Verizon Consumer Group
Category
Tools
Version
20.4.0
Android OS
7.0 and up
Downloads
100M
Content rating
Everyone
👍 1. **Account Management:** The app allows users to easily manage their Verizon account on-the-go. This includes viewing and paying bills, monitoring data usage, and updating account information without needing to visit a store or use a computer.
👍 2. **Data Plan Customization:** With the My Verizon app, users can quickly adjust their data plans according to their usage needs. This means they can upgrade or downgrade their plans, add more data, or enable features like safety mode directly from the app.
👍 3. **Customer Support Access:** The app provides convenient access to customer support, including chat with a Verizon representative, which can help resolve issues or answer questions efficiently. It also includes troubleshooting tools and tutorials to help users solve common problems on their own.
👎 1. **Performance Issues:** Some users experience slow load times, crashes, and overall laggy performance. These issues can make it difficult to navigate the app and complete tasks efficiently.
👎 2. **Login Problems:** There have been reports of frequent login issues where users are unexpectedly logged out and face difficulty logging back in. These problems can be frustrating, especially when users need quick access to their account information.
👎 3. **Limited Functionality:** Certain features that users might expect, such as detailed billing information, advanced troubleshooting options, or more granular control over account settings, are sometimes lacking or difficult to find within the app.